Q1. I made a successful purchase, but the items were not added to my Inbox.
Please note that the payment processing can take some time since every transaction goes through several stages. First, it is processed by your payment provider, then by the Microsoft Store, and only afterward our server receives the payment. Hence delays of up to 24-48 hours are possible. As soon as the payment is processed, the purchased package is automatically added to your Inbox - the chest in the top right corner of your screen.
Q2. How can I buy a Raid Card?
It's not possible to buy Raid Card subscriptions via the Microsoft Store platform. The only way to get one is through an Android or iOS mobile device. Still, purchasing a Raid Card on a mobile device will activate bonuses on your PC if you play on multiple platforms.
Q3. How can I add a payment method?
You can add your payment method to your Microsoft account.
To do that, please follow these steps:
1. Open the Microsoft Store app
2. Click the button with three dots and select "Payment options"
3. Once redirected to the web browser page, click "Add a new payment method"
4. Add the payment information and save it
Q4. How can I check my purchase history?
To view the history of your in-game purchases, visit the Microsoft Store at this link: https://account.microsoft.com/billing/orders
Q5. What payment methods are supported?
You can make purchases via Microsoft Store using credit and debit cards.
